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Disabled at Rest setting reverting

  • August 5, 2025
  • 4 replies
  • 269 views

I am having an issue with a managed account. When I go and set the toggle to “Disabled at Rest” and then save the configuration, I can go to advanced details and it shows me that the account is set to Disabled at Rest. However within a minute or so, it resets itself to Disabled at Rest being off. No other changes are being made and the account is not even being used.

Any ideas?

Best answer by rhagerm

I would also recommend checking your smart rule.

The action required is 

If you don’t use this setting, you will see the same behavior. This is required to make the setting stick.

4 replies

  • BeyondTrust Employee
  • 134 replies
  • August 6, 2025

Check the smart rules that are assigned to this managed account and if you have conflicting smart rules where one smart rule is enabling it while another smart rule is disabling the Disable at Rest.


J Glasscock
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  • Rising Star
  • 6 replies
  • August 6, 2025

Any other Smart Rule applying the Manage Account Setting that has the selected Managed Account(s) in scope will be turning that setting off. Like Howard said, review the Managed Account to see what Smart Rules it’s in scope of and review the actions of those Smart Rules.


rhagerm
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  • Rising Star
  • 40 replies
  • Answer
  • August 6, 2025

I would also recommend checking your smart rule.

The action required is 

If you don’t use this setting, you will see the same behavior. This is required to make the setting stick.


  • Author
  • Apprentice
  • 1 reply
  • August 8, 2025

Thanks for the replies. The Manage Account Settings for Disabled at Rest Accounts did the trick!