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A general place for AD Bridge conversations.

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30 Topics
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Community Manager
BeyondTrust CommunicationsCommunity Manager
published in General
Monthly Buzz - August - Active Directory Bridge
Monthly Buzz - August - Active Directory Bridge

How to Collect a Support Package for AD Bridge There are multiple ways to collect a Support Package for the Active Directory Bridge (AD Bridge) support team. Listed below are the most common ones, and their respective uses Prerequisite The commands in this KB require root or sudo permissions Before running the command, ensure tcpdump and Perl are installed on the host.If Perl is not installed an error message will be displayed similar to the one below:/usr/bin/perl: bad interpreter: No such file or directoryThis can be tested by checking for the Perl version using the following command:perl -v If Perl is installed, this command will display the version information. If it's not installed, Perl will need to be installed in order to execute the support pack script.  Support Package methods Method 1 /opt/pbis/libexec/pbis-support.pl This is used to gather a standard support package with the necessary data to assist with troubleshooting. Method 2 /opt/pbis/libexec/pbis-support.pl -dj -c --c

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B
Community Manager
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (Sep 1 - Sep 8)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0022611 - Domain join or setkey-cli fail with local LDAP error KB0022792 - Warning: A resumable error occurred while processing a module KB0022866 - KRB5 cache files are not deleted at logout

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GloriaB
BeyondTrust Employee
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (Aug 18 - Aug 25)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0022792 - Warning: A resumable error occurred while processing a module

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GloriaB
BeyondTrust Employee
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (Aug 11 - Aug 18)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0022441 - Cannot install AD Bridge from BIUL. Error "No installers available for this product" KB0022753 - Domain groups in PAM rules do not work

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GloriaB
BeyondTrust Employee
B
Community Manager
BeyondTrust CommunicationsCommunity Manager
published in General
Monthly Buzz - July - Active Directory Bridge
Monthly Buzz - July - Active Directory Bridge

AD Bridge (ADB) Supported Platforms Below is a list of the supported platforms for AD Bridge (Unix, Linux and Windows). For additional information on each platform, refer to the respective versions Supported Platforms guide. AD Bridge no longer supports macOS or HP-UX 11i v3 (B.11.31) ITANIUM – the support was dropped as of version 10.1 Unix Platforms MR - Maintenance Release, these have the same end of support as the GA release ADB version Release Date End of Support IBM AIX POWER 64-bit Oracle Solaris 7.1 TL5 7.2 TL4 7.2 TL5 7.3 11.4 SPARC 11.4 x86 (64-bit) 24.2.2 (MR) 01 Apr 2025 21 Nov 2026   s s s s s 24.2.1 (MR) 03 Dec 2024 21 Nov 2026   s s s s s 24.2 21 Nov 2024 21 Nov 2026   s s s s s

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B
Community Manager
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (Jul 28 - Aug 4)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0022743 - How do users request a new license? KB0022744 - Where can the AD Bridge installers be found? KB0022746 - Can the AD Bridge console be upgraded over an existing console? KB0022747 - Will the AD Bridge 21.1 license work for the latest version?

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GloriaB
BeyondTrust Employee
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (Jul 21 - Jul 28)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0022616 - Adtool add user to cell fails with ERROR: 400042: Failed to get object's GUID KB0022697 - Unable to login on some production hosts. Error "LW_ERROR_STRING_CONV_FAILED" KB0022708 - Some users are not showing when running enum-users KB0022719 - Why are large LDAP queries occurring on servers with AD Bridge? KB0022720 - Is there an AD Bridge Linux repo site? KB0022728 - Can AD Bridge be used to unlock Active Directory accounts remotely? KB0022729 - Can AD Bridge disconnect or logout of SSH?

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GloriaB
BeyondTrust Employee
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (Jul 14 - Jul 21)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0022678 - If the primary AD server stops and the Kerberos ticket expires, will the ticket be automatically re-acquired from the secondary KDC? KB0022679 - Can PBIS-Open be upgraded to PBIS-Enterprise (AD Bridge)? KB0022680 - How often does the AD Bridge Agent check for a valid license?

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GloriaB
BeyondTrust Employee
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (Jul 7 - Jul 14)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0022611 - Domain join error LW_ERROR_LDAP_LOCAL_ERROR [code 0x00009d5f] - configuration of 'krb5' did not fully complete KB0022633 - On AIX id command for AD users results in Segmentation fault coredump

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GloriaB
BeyondTrust Employee
B
Community Manager
BeyondTrust CommunicationsCommunity Manager
published in General
Monthly Buzz - June - Active Directory Bridge
Monthly Buzz - June - Active Directory Bridge

How to Check the Health of AD Bridge AgentAfter an upgrade, it's important to perform key checks to verify that everything is functioning as expected. Check if the Active Directory is onlineRun the following command with root privileges: /opt/pbis/get-status Example successful output: [Authentication provider: lsa-activedirectory-provider] Status: Online Mode: Un-provisioned Domain: example.com Forest: example.com Site: Default-First-Site-Name  If the result is unknown, then from the console, you will need to leave the domain, go to Active Directory, and delete the computer object. Wait approximately 15 minutes, or however long it takes for replication to complete, then join. For more information, refer to Unable to login - pbis status returns unknown. Enumerate UsersThe AD Bridge agent enumerates users in the primary domain.  You can enumerate the users in Active Directory by running the following command: /opt/pbis/bin/enum-users Wait at least 15 minutes after running the command.  I

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B
Community Manager
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (Jun 9 - Jun 16)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0022480 - Hostname update and domain join fails "ERROR_FILE_NOT_FOUND"

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GloriaB
BeyondTrust Employee
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (Jun 2 - Jun 9)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0022441 - Cannot install AD Bridge from BIUL. Error "No installers available for this product"

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GloriaB
BeyondTrust Employee
B
Community Manager
BeyondTrust CommunicationsCommunity Manager
published in General
Monthly Buzz - May - Active Directory Bridge
Monthly Buzz - May - Active Directory Bridge

AD Bridge supported versions lifecycle information BeyondTrust provides support for any major versions of our products for two (2) years from the generally available (GA) release date. We recommend reviewing the product lifecycle at least once a year and not being more than two versions behind as it may make it more complex to upgrade. For details on the supported platforms for each version, refer to KB0019169.  AD Bridge Version Release Date End of Support Release Notes 24.2.2 (MR) 01 Apr 2025 21 Nov 2026 Details 24.2.1 (MR) 03 Dec 2024 21 Nov 2026 Details 24.2 21 Nov 2024 21 Nov 2026 Details 24.1.2 (MR) 20 June 2024 28 Feb 2026 Details 24.1.1 (MR) 15 May 2024 28 Feb 2026 Details 24.1 29 Feb 2024 28 Feb 2026 Details 23.3 07 Dec 2023 06 Dec 2025 D

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B
Community Manager
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (May 19 - May 26)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0022411 - Error - sudo: fatal error, unable to load plugins

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GloriaB
BeyondTrust Employee
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (May 12 - May 19)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0022220 - Error trying to join a domain - Undocumented exception

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GloriaB
BeyondTrust Employee
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (Apr 28 - May 5)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0021716 - On AIX , entries in the  user-ignore, user-override, group-ignore, and group-override files do not work KB0022252 - How to check the health of AD Bridge agent

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GloriaB
BeyondTrust Employee
B
Community Manager
BeyondTrust CommunicationsCommunity Manager
published in General
Monthly Buzz - April - ADB
Monthly Buzz - April - ADB

Introducing Pathfinder BeyondTrust is introducing Pathfinder, our new unified interface that brings together our powerful security solutions under a single login and integrated experience for operational agility that brings shared context across all our products. This interface will enable organizations to better manage identity security across their heterogeneous environments and ensure critical assets are protected from all angles. Security teams will benefit with a unified platform for faster incident response, intelligent recommendations, and streamlined workflows to reduce risks and gain operational efficiency. Managing cybersecurity in today’s complex threat landscape requires a comprehensive, integrated approach that enables security teams to effectively find, control, and protect all paths to privilege.  For more information, please check out our press release and platform page:BeyondTrust Pathfinder Delivers a One-Platform Approach to…Pathfinder Platform | BeyondTrust Latest A

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B
Community Manager
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (Apr 14 - Apr 21)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0022197 - Default Packages in RHEL 9 and derivatives don't include perl modules - error when installing FindBin

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GloriaB
BeyondTrust Employee
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (Apr 7 - Apr 14)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0022163 - When joining a domain in BIUL with an OU it fails - Error: DNS_ERROR_BAD_PACKET

70
GloriaB
BeyondTrust Employee
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (Mar 31 - Apr 7)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0022132 - Domain join fails with Error: ERROR_BAD_CONFIGURATION [code 0x0000064a] KB0022173 - How to clear Kerberos credentials caches KB0022180 - Attempting to download an AD Bridge Linux install file loads a page with text and no file is downloaded

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GloriaB
BeyondTrust Employee
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (Mar 3 - Mar 10)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0022044 - Using --nohosts results in error - Required configuration stage not enabled [code 0x0000a606]

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GloriaB
BeyondTrust Employee
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (Feb 24 - Mar 3)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0022013 - OEL 8 authentication issue after AD Bridge installation. Error "LW_ERROR_KRB5KDC_ERR_ETYPE_NOSUPP"

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GloriaB
BeyondTrust Employee
P
BeyondTrust Employee
Phillip LBeyondTrust Employee
published in General
Customer Success Quarterly - 2025-Q1 - Active Directory Bridge
Customer Success Quarterly - 2025-Q1 - Active Directory Bridge

 Greetings! I'm Phillip Lehner, the Senior Director of Education at BeyondTrust, and I'm thrilled to lead our efforts in delivering exceptional learning experiences. I'm excited to share how we're elevating your journey with a new, streamlined method of accessing training: Success Included with BeyondTrust University.      At BeyondTrust University, we believe our customers deserve nothing short of excellence in the tools they use. That’s why we’ve launched 'Success Included' — to elevate your learning experience and ensure you achieve success with BeyondTrust’s solutions.  Success Included is an education program that makes foundational knowledge accessible to customers at no additional cost. It features easy-to-follow, self-paced eLearning courses that empower system administrators to configure and manage BeyondTrust products using industry best practices. Our goal is to equip learners with the knowledge needed to maximize the value of their investment with BeyondTrust. Because your

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BeyondTrust Employee
I
iansynNewcomer
asked in General
AD Bridge Management Console not installing the ADUC and GPOE plugins.

I installed AD Bridge Management Console on my server running Windows Server 2022. However, while running the configuration wizard, I found that the ADUC and GPOE plugins were not installed despite me leaving the default options to install those plugins. Asking to see if anyone may know why this is the case?

1011
A
BeyondTrust Employee
GloriaB
BeyondTrust Employee
GloriaBBeyondTrust Employee
published in General
Active Directory (AD) Bridge - Knowledge Article Publications (Dec 16 - Dec 23)Weekly KB Publications

The following articles were published last week. New Knowledge Base Articles: KB0021857 - How to configure multiple GPOs to use specific scripts with AD Bridge

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GloriaB
BeyondTrust Employee

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