BeyondInsight / Password Safe

Hello everyone,We are running BeyondTrust Password Safe (On-Prem) and managing several network appliances configured as Managed Systems.Our environment includes:Network appliances onboarded as Managed Systems Local managed accounts on each appliance Application Sessions configured for access to the appliances’ web interfaces Two managed accounts (One as Managed account for network appliance and the other for RDS credential injection) with the same username that must share and stay synchronized with a single passwordGoal:When a password is rotated or manually changed for one managed account, the password should be automatically updated on the corresponding account on the other appliance.Questions specific to Password Safe On-Prem:

The following articles were published last week. New Knowledge Base Articles: KB0021707 - Notification Configuration does not show directory users in list KB0022459 - How does PS Cloud handle Disaster Recovery? KB0022491 - 401 Unauthorized error when attempting to make OAuth connections from SCIM SaaS

Initial Pairing ConfigurationSetting up the pairing takes a few steps.Test sequence was resetTest heartbeat communication passedTest file transfer from Active to Passive failed. TEST FAILED - Error occurred during test steps: Doing ensure file doesn''t exist on target... "" ERROR on test: sending file to remote system The request channel timed out while waiting for a reply after 00:01:00. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout. ERROR on test setup: trying to get file from remote system The request channel timed out while waiting for a reply after 00:01:00. Increase the timeout value passed to the call to Request or increase the SendTimeout value on the Binding. The time allotted to this operation may have been a portion of a longer timeout.  This error is coming when configuring active and passive HA configuration

Hi everyone,Has anyone tested or enabled TOTP for the Managed Accounts, new feature released in v25.3.0.1996? Could you share your experience, is it a good feature to consider for high risk accounts?When I try to enable, I noticed Secret Key should be in a format of “Valid Base32 Secret” or “otpauth://URI”. Looking for more information on the Secret Key integration. Couldn’t find a dcumetation related to this. Thank you

I need to execute MSEDGE in kioskmode but the INI configuration only works when I test in the Remote Server, when I try to open the published application the browner opens in regular mode.I'm testing using the same command lines configured in the application.What am I doing wrong?

Hi AllI need to verify below query In our production environment , under global setting , session initialization timeout is set to 60 sec. We need to change it to 90 seconds to meet customer requirement .However we need clarity that , if when user tries to access Windows server and if the downloaded RDP file it is shared with other user, will other user be able to access the server if the time span is less than 90 sec?Does BT has any algorithm that check the RDP file should only be accessible from machine from where it is originated ?Any pointer on this will be very helpful. Any supporting KB article will surely help Thanks in advance .Regards,Imran

Hi,Is the FedRamp version of Password Safe is same as the Password Safe Cloud with Recourse Brokers or Is it a Password Safe On-Prem hosted and maintained by UberEther in their FedRamp environment?If anyone has deployed Password Safe FedRamp, Could you please share your experience, Is it a true Password Safe Cloud?

Hi All,I want to check how long the a generated report via subscriptions on password safe Cloud is retained in the password safe. Post generation the report is available on the “Download Reports” tab / page.  Thanks in advance.

The following articles were published last week. New Knowledge Base Articles: KB0021811 - Can users be given access to view their session recordings? KB0022443 - U-Series appliance performance metrics KB0022451 - Is it possible to extend the C drive of the U-Series appliance?

I am trying to configure my SNMP connector but the guides I am seeing (SNMP Trap and Syslog Event Forwarding | BI) have outdated screenshots and new features are not on the details.Has anybody implemented the SNMP event connector yet on their environment? Was wanting to know what are the recommended Authentication protocols and the privacy protocols are.

Hi community,I have an integrated PASM environment deployed in Pathfinder. I have a group of dedicated admin accounts that I want to make available to a specific group of users.I configured requester permissions for this user group over the dedicated admin account smart group. The access policy is configured for auto-approval.I want to prevent users from requesting the password directly from the Password Safe user console, so they cannot access the servers without using PRA. To achieve this, I enabled the “API Only Access” option in the access policy, but the users are still able to request the accounts through Password Safe.I verified that:The users belong to only one user group. The only smart group with configured permissions is the one described above.Am I missing something, or is there another way to restrict managed account access?Thank you.

Hi All, We are working on a use case where we are observing password change failures due to multiple reasons, to eliminate funtional account failure and get the systems where it is failing, we need either an API or a way where we can test it.  Any idea on how we can do it for bulk systems?Account Type:Local account on Windows Functional account:Domain account on the domain where the servers are hosted Regards,Neha

 Scenario:1. User connects to the target Linux server through PAM using an AD account.2. After login, the user switches to the Oracle/service account using su - oracle.3. When executing the dbca command, the GUI does not launch.Observed Error: DISPLAY not set. Set DISPLAY environment variable, then re-run.However, when connecting directly through SecureCRT SSH (without PAM) using the same AD account and switching to the Oracle account, the dbca GUI launches successfully. SO, the user wants the same dbca GUI to launch through the PAM also, Could anyone suggest how we can proceed further? 

Has anybody ever created a dashboard or some statistics query to show how many RDP (successful and failed) connections were made including session recording? I was just asked by management if we can show them the metrics, say previous month as compared to this month, for example.I did look at the Completed Sessions in Password Safe but even that shows a failed RDP connection as completed so I cannot tell just by looking at that stats whether the RDP has actually connected  successfully or failed. If you actually view the session, I can see a “Failed to connect RDP session” on the screen. And this view is also not exportable

Hi Everyone,I have a query regarding session archiving.If a 90-day retention period is configured for session recordings, the recordings are moved to the archive location after 90 days. Later, if the retention period is changed to 30 days, will this new setting apply only to newly generated recordings, while the existing recordings continue to follow the original 90-day retention? Kind Regards,

The following articles were published last week. New Knowledge Base Articles: KB0021627 - Authenticator Type roaming and platform missing when configuring FIDO2 KB0022604 - The Worker Node is not pulling scan data from the Discovery Agent KB0023290 - Password Safe Enhanced Session Utility (ESA) install fails with error message 0x80072efd or 0x80072ee7 "Unspecified err

I have a question regarding use of BeyondTrust Password Safe Cloud, specifically around application session security controls.We are currently experiencing several security concerns when launching application sessions through the platform:1. File Access via Chrome DownloadWhen an application session is initiated, users can successfully access the target application via Chrome. However, if a user downloads a file and clicks “Show in folder”, it opens File Explorer on the application server.This behavior allows users to:Browse system directories Access sensitive locations (e.g., C:\ drive)2. Unrestricted Browser UsageWithin the same application session, users are able to:Open new browser tabs Navigate to other websites or internal applications Perform actions outside the intended application scope

We are currently facing a challenge in securely providing users with sudo/root access. Our requirement is to allow users to log in to servers and perform tasks with elevated permissions without retrieving or exposing the root password.Currently, when users launch a PuTTY session, it does not prompt for additional permissions initially. However, once they attempt to execute commands using sudo (the user is LDAP-authenticated with sudo privileges), the system requests a password.We have enabled password retrieval from  Password Safe. Our concern is that enabling password retrieval for such access would violate our internal security policies. We are looking for a secure solution that allows users to perform sudo tasks during the PuTTY session without compromising password security. 

Hi everyone. I have a question about the concurrent connection capacity of BI Password Safe.Let’s say our appliance has 16 cores and 32 GB of RAM. 1. What is the limit on concurrent connections based on the specs above?2. When and under what circumstances should we upgrade the RAM or CPU if necessary? Thank you. I’d appreciate your guidance.

Hi everyone,I was trying to automate credential injection for Kaspersky Security Center and apparently PS_Automate does not support applications in .msc format.Is there a workaround to get this application successfully automated with credential injection through password safe. Thank you.

The following articles were published last week. New Knowledge Base Articles: KB0021586 - Start Application with option "Launch Application in RemoteApp mode" fails with error: "Because of a protocol error this session will be disconnected..." KB0022431 - When the user goes to share the secret, they do not see or get the option to select which safe to add it to. KB002

Hello,I would like guidance on recommended best practices for Smart Group to User Group mapping.Requirement:Multiple teams will access dedicated managed accounts.We are evaluating the following design approaches:Option 1:Maintain only two common user groups globally: Read-Only Users Read-Write Users Map all dedicated account Smart Groups across teams to these shared groups.Option 2:Maintain separate user groups for each team, even if permissions are identical. Example: Team A – RO / RW Groups Team B – RO / RW Groups We would appreciate guidance on:Recommended best practices for large scale deployments. RegardsGB

Hi,Has anyone successfully implemented automated credential injection for the pgAdmin application?There are no usable keyboard shortcuts, and TAB navigation doesn’t allow selecting “Add New Server”.I also tried simulating key sequences (Alt → Right Arrow → Enter → Enter → Enter), but it doesn’t open the “Register Server” window. AutoIt-based automation attempts haven’t worked either.If anyone has found a way to automate this, please let me know.

Greetings all I have a developer who is using AWS Secrets Manager for his code. However, he is passing the username and password from Active Directory over to the secret in AWS Secrets Manager and calling that JSON from Secrets Manager.Ideally, yes, he should be calling it from BT and not AWS Secrets Manager but that would involve a lot of code rewrite for him on a production system.We are looking at adding the secret in Secrets Manager as a synced account with the service account so that when we rotate the password on the service account, it would also rotate the password on the AWS Secrets Manager secret to the same password.What he needs though, complicates it. He is storing this in his AWS secret{"binddn":"cn=ldapauth_account,OU=Service,OU=Accounts,OU=company,DC=domain,DC=com","password":"abcabc"}When BT rotates the password on the service account in AD, it writes the password to the secret in AWS wiping out everything so he ends up with