What's New! Remote Support 26.1 Release
What's New! Remote Support 26.1 Release Webinars What's New! Remote Support 26.1 Release About the session Join Staff Product Manager Jonathan Meltzer and Senior Product Marketing Manager Emily Wang as they unveil Remote Support 26.1, packed with enhancements designed to make your service desk faster, smoother, and more secure than ever.
In this session, you’ll discover how our latest updates deliver a more intuitive technician experience, with powerful new troubleshooting features like in‑session sound sharing, customizable console layouts, and performance boosts. We’ll also showcase new automation capabilities including bulk endpoint import and the redesigned Command API 2.0 that reduce manual effort and streamline daily workflows.
The session will also include a look at our newest security upgrades, from granular RBAC controls to FIDO2 authentication and SAML Single Logout. The session will also conclude with a live Q&A with Jonathan about our features and roadmap.
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