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Trailblazer
October 24, 2025
Question

Access RB from other Resource Zone during DR

  • October 24, 2025
  • 3 replies
  • 97 views

Hi All,

We are facing one problem for DR activity .

We are having one Resource Zone say Zone1 which as 2 RBS. During DR activity both RBs are set to be shutdown for few hours . We have another Resource Zone Say Zone 2 which has 2 RBS. My question is , is it possible that when RBs of ZOne 1 are unhealthy , Server access should be attempted from RB2 in Zone2? We have already verified and managed system’s port are open from RBs in Zone 2. 

I know one approach would be rescan the asset and select RB from Zone 2 but it will take lot of manual effort hence want to keep this option as fall back. 

If anyone is aware of any other approach , please let me know .

Thanks in Advance.

Regards,

Imran

3 replies

BeyondTrust Employee
October 28, 2025

Hello ​@immi563 

Currently one zone cannot failover to another zone. 

I potential way to failover would be to switch the workgroups from Zone1 to Zone2.

Since its the WorkGroup that ties an asset or domain to the brokers in a zone edit your Zone1 and de-select the workgroups and add them to Zone2.

You would need to do this in the PasswordSafe WebUI.

 

Cheers,

John

immi563Author
Trailblazer
October 28, 2025

Hello ​@immi563 

Currently one zone cannot failover to another zone. 

I potential way to failover would be to switch the workgroups from Zone1 to Zone2.

Since its the WorkGroup that ties an asset or domain to the brokers in a zone edit your Zone1 and de-select the workgroups and add them to Zone2.

You would need to do this in the PasswordSafe WebUI.

 

Cheers,

John

Hi John , thanks for response. Can you please provide some details here how to achieve it ?

Is it the case that I need to login to BT- Edit zone and from zone1 , I need to deselect Zone 1 Workgroup and Edit Zone 2 and add zone1 workgroup here?

Would be great if you can provide me pointer here .

 

Regards,

Imran Aliyani

BeyondTrust Employee
October 29, 2025

Hi ​@immi563 Yes, you can do this through the GUI - Resource broker | PS Cloud but also can achieve it via API. I would recommend testing it with a test Zone/Workgroup to be safe. 

Here’s the API that can be leveraged as well : BeyondInsight APIs