Any wayout for low bandwidth users?

​@syedraahimali 

This is controlled in the Access Policies.

But, now you have to inform the users who have the issue they MUST sign out when done, or you will have their account hanging in sessions and get locked out.

KR Jens

On the client side, reduce screen resolution.  That’s the single biggest difference they can make. 

​@MichaelF thanks for the answer, we did select the option “Let Client Decide” and chose a relatively smaller screen resolution, but unfortunately, it did not solve the issue.

​@Jens Hansen I can give this a try, for now we installed a jump server at the HQ and they are accessing from there.