Application launch via RDS generating invalid credential

Hello ​@Jasper 

Can you post your ini file here and the Application Command and Parameters you are using. 

I would like to give it a test.

I did test  ps_automate with spaces and it does pass the space through to the application.

For a test you could also swap the username for the password to see if your password is getting passed through to ps_automate correctly. 

Hi ​@jchandler ,
Here are the commands/parameters and the INI file content

Application command:
%programfiles%\BeyondTrust\pbpsmon\ps_automate.exe

Parameters:
ini="%programfiles%\BeyondTrust\pbpsmon\MSWebApp-vCentre.ini" TargetURL="https://vCentre/ui" BrowserName="msedge" UserName=%u Password=%p

INI file:

[General]
BrowserName=%browsername%
TargetURL=%targeturl%
FixupPassword=1
EnableLogging=1

[TaskSequence1]
XPathElement="//*[@id="username"]"
XPathValue=%username%

[TaskSequence2]
XPathElement="//*[@id="password"]"
XPathValue=%password%

[TaskSequence3]
XPathElement="/html/body/div[3]/form[1]/div/input[3]"
XPathAction="click"
WaitLoginWindowDelay=5000

Hello ​@Jasper 

If you try using the %password% for your username you should see it typed out. Is it the correct password. 

Potentially some special character could be causing the issue?

​@jchandler , I do see the password getting typed in but it stops on the part where my password has a space. Ex. my pwd is “This is my password”. I can see it type in the first 4 characters then stop where the space is supposed to be and then it comes up with an “Invalid credential error”.

Hello ​@Jasper 

I was able to reproduce your issue. Try adding double quotes around your password field in your parmaeters.

ini="%programfiles%\BeyondTrust\pbpsmon\MSWebApp-vCentre.ini" TargetURL="https://vCentre/ui" BrowserName="msedge" UserName="%u" Password="%p"

​@jchandler , have updated the parameters but still getting the same error.

 

Hello ​@Jasper  

When the automation is typing the password Is it still only typing in the first 4 characters? 

In the dialog above if you manually type the correct password do you login successfully?

Hi ​@jchandler , if I type in my credentials manually, it is fine. The screenshot shows only the first character is entered under my password as my actual pwd has a space after the first character.

Hello ​@Jasper  

It should work with a space. 

For a test if you use a password without a space does it work? 

You may want to open a case with the BT Support team and someone have a look. 

Regards,

John