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Hi All,

 

I have a question regarding my exam eligibility for BCIE - Password Safe Certification.

In BCIE - Password Safe Learning Path inside BeyondTrust University platform, there is a module called ‘Password Safe Deployment Exam’. I already took the exam and pass it on November 07th, 2024.

 

Today (February 27th, 2025), I want to review the exam questions but because of the bug which I cannot view all the exam questions then I try to retake the exam. After I retake, I found out I failed the exam and I cannot retake the exam again.

 

But if I see the status of the module, it still said “Course Completed”.
 

 

My question is:

am I still eligible to take Lab Assesstment Exam?

I already took the Password Administration Exam before and pass it. So I only need to pass the Lab Assesstmen Exam. From my view, I can still complete the last module if you see the capture below but I have concern since I failed the newest retake in Password Safe Deployment Exam module.

I am waiting for all of your responses. Thank you so much.

 

Best Regards,

Nara

Hello Nara,

I suggest send an email to btu@beyondtrust.com or open a support case from customer portal for Product ‘BTU-Non Product’.

Best Regards,

Arvinder Kaur


Hi Arvinder,

 

Okay, I will try to send an email or open support case. Thank you for your response and suggestion!

 

Best Regards,

Nara


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