Client credentials config not found.

Question

Hi BeyondTrust Community,I recently deploy the BeyondTrust PasswordSafe (On-Prem) for 2 nodes, 1 for Management (Single Appliance Deployment solution)  and 1 for Worker (SQL less solution no HA) with a single-standalone remote database. After fully deploy those UVM, I try to test the credential on both Management Account, and Functional account but resulted in the mentioned error. Will there be any solution for this issue? I try to looking for the KB within the BeyondTrust customer portal and found nothing.I do appreciate for any solution I will try what suggested. Thank you,

Howard · Answer

You can take a look at the following KB articles; basically you need to see what the error is.

https://beyondtrustcorp.service-now.com/csm?id=kb_article_view&sysparm_article=KB0017989

Yo can go to the FA setting and check if SSL is enabled, try turning off and perform a test if that is successful. If that’s successful you can turn off the Enforce Certificate Validation for LDAPS Managed Account Tasks and User Authentication and Directory Queries.

https://beyondtrustcorp.service-now.com/csm?id=kb_article_view&sysparm_article=KB0017058