Hi Everyone,
I’m posting here to seek your guidance and help in troubleshooting an issue we encountered during a recent Beyond Trust Password Safe upgrade from Password safe 23.3 version to 25.1 version.
During the upgrade activity we faced an issue that required us to roll back the change to restore service stability. Since we did not have an immediate workaround available from BT support team , we proceeded with the rollback.
- Inputs or best practices for troubleshooting similar issues during upgrades
- Guidance on the error observed, based on the screenshots and details shared below.
- Any recommendations or pre-checks that should be performed to avoid encountering the same issue again
PFB screenshot for your ready reference.
Any insights or experiences you can share would be greatly appreciated and will help us better prepare for the next upgrade window.
Thank you in advance for your support.
Best regards,
Billa Shiva Teja
