We have Session Recording Archiving enabled and is working as designed. What happens when (if) I delete recordings from the Archive? Is there a dead link in PWS? Would be interested if anyone has a procedure they use to delete the recordings, say after 12 months. Would like to NOT see any references to the sessions once they are deleted from Archive.
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I have archiving enabled for session recordings, what happens in PWS when I delete recordings from the archive?
Best answer by ThorbenM
Deleting session recordings will create orphaned sessions that cannot be restored. In most cases, you can safely delete archived recordings older than 365 days (depending on your retention policy) and simply ignore the corresponding entries in the completed‑sessions list - but only if your policy allows that information to be stored indefinitely.
There are also multiple ideas in the ideas portal (please upvote 😉):
Delete Session Records after 5 or 10 | All Product Ideas - Public
Data Retention Purge Recorded Sessions | All Product Ideas - Public
Purge Archived Recorded Sessions after a | All Product Ideas - Public
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