Skip to main content

Hi Everyone,

 

Is there someone also experience browser not opening upon running PS_Automate using the latest Chrome Browser as of today? We are on BeyondInsight 24.2.0.1324 and uses Enhanced Utility Tool with the same version. I have deployed this on my RDS server last January and was able to work this out. But as of today, I built again a Windows Server 2022 with RDS role however as of the moment, the PS_Automate does not work. I have to test this again due to my colleagues reported that they couldn’t make it work on their environment and some of their implementations. See sample screenshot below:

 

I can’t find any reliable KB articles to resolve this and I have already created a ticket support for this and unfortunately, the action items provided by the support is questionable and no certainty that it will work. 

 

Regards,

Fellow BCIE

Hello ​@mcencienzo 

The Failed to get credentials error is caused by the “--verbose” at the end of your command line. 

Try removing and launch again.

Hi Jchandler,

 

I only show the --verbose screenshot to identify what’s causing the error. If I remove the --verbose string on the command, the browser is still not opening and no error is being shown. 

 Check the version of ps_automate file in the properties -> details tab because there is an issue with ps_automate in Enhanced Utility Tool 24.2.x.x

If version showing as 0.0.0.0 in details tab then try with different version of ps_automate. 

 

Hi Prudhvi and jchandler,

 

Yes. Already tried to install the latest version of pbpsmon and ps_automate on the RDS server. Per testing, it can now run the application via ps_automate.

 

Will this last version of ps_automate will work with a previous passwordsafe version? I am still in 23.x

Hi line, 

 

The latest version of ps_automate works with earlier version of Password Safe as I tested this with our PWS Cloud version 24.2. 

Hi,

The technical support confirm there was an issue with the ps_automate and passthrough files downloaded from the support portal.

Best,

They provides the correct ones, and everythings went well.

Reply


Badge Earners

  • BCIE: Privileged Remote Access
    DTemshas earned the badge BCIE: Privileged Remote Access
  • BCA: Endpoint Privilege Management - Linux
    choi minyounghas earned the badge BCA: Endpoint Privilege Management - Linux
  • BCIE: Privileged Remote Access
    jacek.kreciszhas earned the badge BCIE: Privileged Remote Access
  • BCA: Endpoint Privilege Management - Windows
    Ruben Rodrigueshas earned the badge BCA: Endpoint Privilege Management - Windows
  • BCA: Endpoint Privilege Management - Linux
    jsleehas earned the badge BCA: Endpoint Privilege Management - Linux
Show all badges
Terms & ConditionsCookie settings