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Hello community,

I’m wondering if our company is the only one who’s experiencing issues due to limited functionality of discovery scanner in password safe? We’re facing multiple issues including problems with discovering domain accounts added to local admins, constant login event alerts triggering etc.

We even raised an idea for improvement for scanner:

Improved discovery scanner | All Product Ideas - Public

I would like to know if you’ve got similar experience, maybe you found some solution to make it better, also if you found this idea useful please vote for it.

Cheers,

Bartosz

Hi Bartosz,

Thank you for suggesting the feature enhancement. In addition to the new functionality, if you're experiencing issues with existing accounts or general scanning problems, I recommend checking out the following knowledge base article:  BeyondInsight / Password Safe - BeyondTrust Discovery Agent scanner troubleshooting commands, descriptions and example outputs & BeyondInsight / Password Safe - Configuring Windows hosts for Discovery scanning. 

If you're already using the latest version of the Discovery Scanner and continue to encounter issues, please don't hesitate to open a case with our Support Team so we can investigate further and assist you.

Best regards,

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