Linux platform not working when the prompt ends with >

Forum|Forum|1 year ago
February 12, 2025
2 replies
118 views

Hello

I did the upgrade to 24.3 as there was a KB which mentions that when the prompt ends with > , platform testing fails with account verification which is the behavior we are facing. we are still facing this issue even after upgrade to 24.3

Password Safe

DavidC

BeyondTrust Employee

Hi SFA!

Yes that’s what I see in my 24.2.1 instance. The KB says fixed in 24.2.

The default prompt for the Linux platform is ([#$]|(~>)|(~#)) but if I add another clause to that so it becomes ([#$]|(~>)|(~#)|(>)) it works with > prompts.

It might be that the fix is only applied when the out of the box platform is created.

Back up your custom platform before making any changes.

Hope that helps!

S

SFAAuthor

Trailblazer

Hi SFA!

Yes that’s what I see in my 24.2.1 instance. The KB says fixed in 24.2.

The default prompt for the Linux platform is ([#$]|(~>)|(~#)) but if I add another clause to that so it becomes ([#$]|(~>)|(~#)|(>)) it works with > prompts.

It might be that the fix is only applied when the out of the box platform is created.

Back up your custom platform before making any changes.

Hope that helps!

yes i did add that ([#$]|(~>)|(~#)|(>)) but it still gave same error , when i troubleshoot via the platform testing feature, it just directly gives “sshexecutor failed error “

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