Hello Everyone,

I wanted to bring up this issue with RDP Failure error messages in PBPS. Currently, when an RDP session fails, users see a generic message like “Failed to connect RDP session” without any specific details on the reason- whether it’s an account lockout, network issue or authentication failure.

Pbsm.log contains more detailed error codes, it would be great if these codes are translated into more meaningful messages within the UI, it would significantly reduce troubleshooting time.

We have an idea for same raised:  More Description Error message when RDP | All Product Ideas - Public

Would love to hear if anyone else have encountered same challenges? You can share your experience or vote for an idea if you find it useful.

Cheers

Thanks and regards

Jaya