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New to Password Safe or BeyondTrust? Start here.

  • July 14, 2026
  • 0 replies
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GloriaB
BeyondTrust Employee

 

Getting started with Password Safe and the location of information is a single jumping-off point that links to everything you need. 

  • General info — Customer Portal tour, Support Guide, how to contact Support, KB notification signup, eLearning courses, and available resources
  • Password Safe basics — what it is, supported platforms, Getting Started guide, account glossary, Smart Rules/Groups, remote session (SSH/RDP) behavior, and security best practices.

The next section is organized by deployment type. 

  • Pathfinder — welcome page, inviting users, password resets, update process, maintenance notifications, Resource Broker sizing, and port lists
  • Cloud — welcome page, first login/admin setup, maintenance notifications, Resource Broker sizing, port lists, instance upgrades, and IP restriction
  • On-premises — welcome page, best practices, SUPI updates, and U-Series port lists