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Trailblazer
June 12, 2025
Solved

Password Safe - PWA - Session Time

  • June 12, 2025
  • 2 replies
  • 306 views

Hello, how are you?
How do you enable the session time for password safe? The session time is extremely short.

    Best answer by Howard

    Hi Carlos,

    Are you referring to the web console session time or the RDP/SSH session time? 

     

    For webconsole session time you can configure this in the Password Safe Configuration → System → Site Option under Session you would have a Session timeout.

    https://beyondtrustcorp.service-now.com/csm?id=kb_article_view&sysparm_article=KB0017374

     

    For RDP/SSH session these are configured on the access policies or the default managed account settings.  For each managed account there is a default release duration and a maximum release duration. 

    https://beyondtrustcorp.service-now.com/csm?id=kb_article_view&sysparm_article=KB0020222


    If the Managed Account is onboarded through a Smart Rule, the default and maximum release duration will need to be changed within the Smart Rule.  If it was not part of an onboarding rule it can be changed by editing the account. 

     

    2 replies

    HowardAnswer
    BeyondTrust Employee
    June 13, 2025

    Hi Carlos,

    Are you referring to the web console session time or the RDP/SSH session time? 

     

    For webconsole session time you can configure this in the Password Safe Configuration → System → Site Option under Session you would have a Session timeout.

    https://beyondtrustcorp.service-now.com/csm?id=kb_article_view&sysparm_article=KB0017374

     

    For RDP/SSH session these are configured on the access policies or the default managed account settings.  For each managed account there is a default release duration and a maximum release duration. 

    https://beyondtrustcorp.service-now.com/csm?id=kb_article_view&sysparm_article=KB0020222


    If the Managed Account is onboarded through a Smart Rule, the default and maximum release duration will need to be changed within the Smart Rule.  If it was not part of an onboarding rule it can be changed by editing the account. 

     

    Trailblazer
    June 13, 2025

    Hello Howard
    It worked successfully.
    Thank you very much, I appreciate your support.