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Prudhvi Keertipati
Guru
August 22, 2025
Question

Password Safe with BeyondInsight Installer Support?

Does anyone know whether the Password Safe with BeyondInsight installer version (not appliance image) is supported to use in the production environment?

 

Thanks,

3 replies

BeyondTrust Employee
August 22, 2025

Do you mean the installer that is downloaded from the customer support portal such as BeyondInsight_25.1.1.165.exe? Yes this is used for performing a manual upgrade of BeyondInsight/Password Safe especially for customers who are in air-gapped environment and not using the BTUpdater.

Prudhvi Keertipati
Guru
August 22, 2025

​@Howard Thanks for Info. Yes, Installer like BeyondInsight_25.1.1.165.exe downloaded from support portal.

Not only for the upgrade, Can this also be used for a fresh installation without using the appliance VM?

Prudhvi K
BeyondTrust Employee
August 25, 2025

We don’t support BeyondInsight outside of our appliance as there are hardening, configuration in the appliance. Even if it’s a development environment customers are still required to purchase an appliance an a valid license.