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Prudhvi Keertipati
Guru
August 22, 2025
Question

Password Safe with BeyondInsight Installer Support?

  • August 22, 2025
  • 3 replies
  • 178 views

Does anyone know whether the Password Safe with BeyondInsight installer version (not appliance image) is supported to use in the production environment?

 

Thanks,

3 replies

BeyondTrust Employee
August 22, 2025

Do you mean the installer that is downloaded from the customer support portal such as BeyondInsight_25.1.1.165.exe? Yes this is used for performing a manual upgrade of BeyondInsight/Password Safe especially for customers who are in air-gapped environment and not using the BTUpdater.

Prudhvi Keertipati
Guru
August 22, 2025

@Howard Thanks for Info. Yes, Installer like BeyondInsight_25.1.1.165.exe downloaded from support portal.

Not only for the upgrade, Can this also be used for a fresh installation without using the appliance VM?

Prudhvi K
BeyondTrust Employee
August 25, 2025

We don’t support BeyondInsight outside of our appliance as there are hardening, configuration in the appliance. Even if it’s a development environment customers are still required to purchase an appliance an a valid license.