PS Automate Issue - Browser not Launched - MS Edge and Chrome

Detailed log file

2025/02/12 12:20:13	[Info] Terminal Session: True
2025/02/12 12:20:13	[General] [INI] EnableLogging=4
2025/02/12 12:20:13	[General] [INI] LogMethod=1
2025/02/12 12:20:13	[General] [INI] LogPath=C:\Program Files\BeyondTrust\pbpsmon
2025/02/12 12:20:13	[General] [INI] FixupPassword=1
2025/02/12 12:20:13	[General] [INI] RunApp=
2025/02/12 12:20:13	[General] [INI] TargetURL=%targeturl%
2025/02/12 12:20:13	[GlobalSequenceDelay] 250
2025/02/12 12:20:13	[General] [INI] FileChangeDir: 
2025/02/12 12:20:13	[General] [INI] BrowserName: %browsername%
2025/02/12 12:20:13	Passing passwords on the commandline is not secure, use the passthrough method instead.
2025/02/12 12:20:13	[Credentials] Username: xxxx
2025/02/12 12:20:13	[Credentials] Password: *masked*
2025/02/12 12:20:13	[Function] launch_WebApp ()
2025/02/12 12:20:13	[Function] insert_custom_strings (*MASKED*)
2025/02/12 12:20:13	[Custom string] browsername
2025/02/12 12:20:13	[Function] insert_custom_strings (*MASKED*)
2025/02/12 12:20:13	[Custom string] targeturl
2025/02/12 12:20:13	[General] Wait for driver to close, then check for update
2025/02/12 12:20:13	[General] Prepare to update driver - MSEdge
2025/02/12 12:20:14	[Function] DownloadBrowserDriver - UpdateResult = False
2025/02/12 12:20:14	[General] [INI] IgnoreCerts=0
2025/02/12 12:20:14	[Function] launch browser msedge navigate url https://xxxxx.ps.beyondtrustcloud.com/WebConsole/index.html#!/dashboard
2025/02/12 12:20:17	[Function] WebDriver_PID 11616
2025/02/12 12:20:19	[Function] Session 
2025/02/12 12:20:29	[Function] Window handle 0
2025/02/12 12:20:29	[Function] enumerate_task_sequences (WebApp)
2025/02/12 12:20:29	[TaskSequence1] BEGIN
2025/02/12 12:20:29	[Function] execute_task_sequence_webapp (TaskSequence1)
2025/02/12 12:20:29	[TaskSequence1] [INI] WaitLoginWindowDelay=0
2025/02/12 12:20:29	[TaskSequence1] [INI] XPathElement=//input[@name='username']
2025/02/12 12:20:29	[TaskSequence1] [INI] XPathValue=%username%
2025/02/12 12:20:29	[TaskSequence1] [INI] XPathAction=
2025/02/12 12:20:31	[Function] insert_custom_strings (*MASKED*)
2025/02/12 12:20:31	[Custom string] username
2025/02/12 12:20:33	[TaskSequence1] END
2025/02/12 12:20:33	[TaskSequence2] BEGIN
2025/02/12 12:20:33	[Function] execute_task_sequence_webapp (TaskSequence2)
2025/02/12 12:20:33	[TaskSequence2] [INI] WaitLoginWindowDelay=0
2025/02/12 12:20:33	[TaskSequence2] [INI] XPathElement=//input[@name='password']
2025/02/12 12:20:33	[TaskSequence2] [INI] XPathValue=%password%
2025/02/12 12:20:33	[TaskSequence2] [INI] XPathAction=
2025/02/12 12:20:35	[Function] insert_custom_strings (*MASKED*)
2025/02/12 12:20:35	[Custom string] password
2025/02/12 12:20:37	[TaskSequence2] END
2025/02/12 12:20:38	[TaskSequence3] BEGIN
2025/02/12 12:20:38	[Function] execute_task_sequence_webapp (TaskSequence3)
2025/02/12 12:20:38	[TaskSequence3] [INI] WaitLoginWindowDelay=2000
2025/02/12 12:20:38	[TaskSequence3] [INI] XPathElement=//ui-button-with-progress-bar[@class='login']
2025/02/12 12:20:38	[TaskSequence3] [INI] XPathValue=
2025/02/12 12:20:38	[TaskSequence3] [INI] XPathAction=click
2025/02/12 12:20:46	[TaskSequence3] END
2025/02/12 12:20:46	[TaskSequence] All sections processed.
2025/02/12 12:20:46	[Function] quit_script
2025/02/12 12:20:48	[Function] quit_script - App terminated

is the driver and browser the same version?

​@Prudhvi Keertipati  Can you please refer this KB.  KB0021519

https://beyondtrustcorp.service-now.com/csm?sys_kb_id=14a8359e1be65ad034216570604bcbad&id=kb_article_view&sysparm_rank=1&sysparm_tsqueryId=60b7a17947f79e10b77b3ddbd36d4336

The issue is with the ps_automate 24.2.x.x, I had download a latest version of ps_automate and it is working fine now.

which one did you downloas ​@Prudhvi Keertipati  becase i have trying all of them unsuccessfully. I have same isue as you: MSEdge and chrome. But firefox: “expected browser binary location”.