Hi
I am facing one issue with Application onboarding i have onboarded ssms as application however when i am trying to launch it from password safe, rdp session connects and automatically disconnects within seconds. it simply signs out me of rds server. login account has access to rds server.
have you faced this issue any idea how to solve this
Regards
Imran
Hello
Here is our kb for ssms
https://beyondtrustcorp.service-now.com/csm?id=kb_article_view&sysparm_article=KB0017273
You may want to verify the account is able to login to your database.
You can also try opening a cmd.exe window as the functional account and manually running ps_automate command to see how it launches.
With a command like this
"C:\Program Files\BeyondTrust\pbpsmon\ps_automate.exe" ini=C:\apps\ps_automate\ssms\ssms_databaseSQLv22.ini ServerName=u3sql.btsupport.int DatabaseName=RetinaCSDatabase username=sa password=P@ssw0rd
If using a domain account you will need to use Domain\username for the username. In your ps_automate parameters it would look like “username=Domain\%u”, or you could add “domain\%Username%” in your ini file.
Regards,
John
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