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Question

Request for Guidance on Retrieving Scanned Server User Details

  • July 8, 2026
  • 3 replies
  • 48 views

Dear Team,

We need to retrieve the scanned user account details for servers, either through the BeyondTrust Password Safe REST API or from the Analytics & Reports section in the Password Safe portal.

Could anyone please provide guidance on the appropriate API endpoint or the relevant report that can be used to extract this information? If there is any documentation or recommended approach available, kindly share it for reference.

Your support on this would be greatly appreciated.

3 replies

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  • BeyondTrust Employee
  • July 9, 2026

Analytics & Reporting > Asset > “User Account” report. 


  • Author
  • Apprentice
  • July 9, 2026

Analytics & Reporting > Asset > “User Account” report. 

Dear DQ2,

Thank you for your support.

I attempted to retrieve the discovery scan data for the last one year; however, only the most recent scan results are being displayed.

Could you please confirm whether the discovery scan reports are retained only for a limited period (for example, 2–3 months), or if there is any configuration or alternative method available to retrieve historical scan data?

Your clarification would be appreciated.


GloriaB
BeyondTrust Employee
  • BeyondTrust Employee
  • July 13, 2026

Hi ​@PIM_Support

 

To maintain a manageable database size, assets and scan data are purged every 30 days. We recommend running discovery scans at least every 30 days to refresh asset data.

 

Related KB articles to read:

Detailed Scan Users show 0 - No users are seen in Scan Data on a Linux or Unix asset