Reset Password on mismatch not working

Question

Hi Everyone ,

For our Password Safe cloud instance, We have created the Mainframe system and onboarded the accounts on it . On this account under password safe, we have enabled check password and enabled “reset password on mismatch” option.

However when the password of account is changed outside of Password Safe i. e directly on Mainframe system, at that time , even though reset password on mismatch is enabled on account under password safe, doesn’t trigger the password change option and hence password remain mismatched unless Admin reset is manually .

My requirement , If password of account managed in password safe, gets changed outside of BT, then password should get reset under BT as well. At any given point , BT should have the correct password .

Can anyone please let me know how to achieve this? With current setup I have done , what’s the thing I am missing ?

Thanks in Advance.

Regards,

Imran

Jens Hansen · Answer

Hey Imran.Have a look at the Password test agent, this is the current option that checks password and rotate on mismatch.Though I have the impressions you want this to trigger faster, which I don’t think is possible.If the password checked out by a user does not work, then ensure you have the change password after release, so an end user at can check in the request for a forced reset, and then do a new request.If we are to aggressive on the password check, it can be considered malicious by other tools, so a balance need to be made.Jens

Reset Password on mismatch not working

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