Hi All,
We have migrated from one Password Safe appliance to another, as part of the migration, we moved the sessionmonitoring folder to the new appliance, with all the recordings.
Database is migrated successfully; I can see all the Completed Sessions on the portal. When I try to view any session recording which is migrated from old appliance, getting below error:
New appliance name is different from old one. Any advice to fix the issue? Thank you.
Hi All,
We have migrated from one Password Safe appliance to another, as part of the migration, we moved the sessionmonitoring folder to the new appliance, with all the recordings.
Database is migrated successfully; I can see all the Completed Sessions on the portal. When I try to view any session recording which is migrated from old appliance, getting below error:
New appliance name is different from old one. Any advice to fix the issue? Thank you.
easiest resolution, change the new appliance name to that of the old appliance name, otherwise you will want to work with support as they should have some script lines to provide you to do the work. Pending on how large your database is it could be fast, could be slow. Its been a while for me since I did on-prem PS, but the files essentially follow a UNC path naming method. IE: \\hostname\folder\file
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