How to ensure that even Admin session should be recorded. There should not be an option to avoid Recording.
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Hello
If you go to Configuration | Global Settings you can hide record checkbox for ISA and Admin sessions. Once hidden users will not be able to toggle off recording if its enabled in the Access Policy.
Regards,
John
There is now a kb article with this information:
How to hide the Record Session option - How to record all sessions
https://beyondtrustcorp.service-now.com/csm?id=kb_article_view&sysparm_article=KB0021957
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