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Hello All,

We have an existing setup of Beyond Trust u-Series appliances. When we try to access the U-Series appliance portal page, the page is visible requiring username and password. Unfortunately, we have lost the credentials. Is there anyway by which I can get the lost admin credentials back. Please suggest.

Thanks,

Prasad

Hello ​@prasadp87 - I think the best course of action here is to log a Support Case with the UVM/BI Support Team, and they should be able to assist you on this matter. You can log a case from the ‘Support Portal’ link at the top of the Beekeepers Page.

Thanks!!

 

I have opened up support ticket for this.

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