User Account on Asset Report is not being Generated

Forum|Forum|1 year ago
September 20, 2024
3 replies
264 views

User Account on Asset Report is not being Generated, under Analytics & Reporting
Reports->AssetUser->Account. I am getting just 2 pages, i have more than 4000 servers in Passwordsafe, also scanned all the assets in this week only still I am not able to generate report.

GloriaB

BeyondTrust Employee

Does the user show on the asset in the scan data?

Refer to resolution 2 in KB0019561 for steps to check scan data.

Prudhvi Keertipati

Guru

What are the parameters you selected? Make sure you selected the correct Smart Group, Workgroup and the Scan. Also make sure that the scan you selected has the detailed discovery results of those 4000 servers.

-Prudhvi

Prudhvi K

Chitta2019Author

Trailblazer

Does the user show on the asset in the scan data?

Refer to resolution 2 in KB0019561 for steps to check scan data.

Thanks @GloriaB , I think resolution 2 in KB0019561 worked for me. So we need to rescan the assets using smart rule only, I tried to do the same and it worked for me. I have scheduled all the scans per 21 days then it should work automatically for me!!

Chittaranjan Kumar

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