Loss of elevation after appliance upgrade to 25.1.2

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We’re having issues with our RS sessions automatically passing elevation to our technicians. we were previously at 25.1.1 and had no issues with automatically passing elevation. when we upgraded to 25.1.2 our rs sessions suddenly stopped automatically passing elevation on the majority of our rs sessions. tia.

Remote Support

P

PhillC

BeyondTrust Employee

Hello @Straffe Lycke - can I ask if you have raised this issue with our Support Team? It sounds like something which is going to need to be investigated through a log review

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