We are having an issue where newly installed jump clients are not appearing in the representative console. I filed a support request two days ago but have had no response. I enabled debug logging on the client but there isn’t anything there that seems wrong.
Anything else I can check on our end?
Best answer by orionnwra
Well, posting this got me to thinking I should try creating a new installer and that did resolve the issue.
Well, posting this got me to thinking I should try creating a new installer and that did resolve the issue.
Turning on debugging logs helped me resolve a similar issue. It stated that the user who created the jump client installer no longer had access to make them, so the jump client would connect then auto-uninstall itself once it found that out.
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