Skip to main content
Question

Remote Support 24.3.1 issues installing on macos 15.3

  • February 3, 2025
  • 2 replies
  • 379 views
B

Currently trying to install Remote Support Jump Client for mac, version being 24.3.1 We have been successful installing the client on Macos 15 but now having issues with 15.3. Is anyone else having the same issue?

      2 replies

      B
      • Brendan
      • Author
      • Apprentice
      • February 3, 2025

      It seems as though we are having issues now installing jump client version 24.3.1 onto not just 15.3 as the same issue is happening on 15.2

      P
      BeyondTrust Employee
      Forum|alt.badge.img+1
      • PhillC
      • BeyondTrust Employee
      • February 4, 2025

      Hello ​@Brendan - can I ask what type of issues you are having or what error messages you are seeing here?

      Badge Earners

      • BCA: Password Safe
        harshadrhas earned the badge BCA: Password Safe
      • BCA: Endpoint Privilege Management - Windows
        Enrique Gonzalezhas earned the badge BCA: Endpoint Privilege Management - Windows
      • BCA: Remote Support
        Fasi Ur Rehmanhas earned the badge BCA: Remote Support
      • BCA: Password Safe
        vnmkhas earned the badge BCA: Password Safe
      • 1 Courses Completed - Entitle
        AdrianRhas earned the badge 1 Courses Completed - Entitle
      Show all badges
      Terms & ConditionsCookie settingsAccessibility statement