Weekly KB Publications

Remote Support - Knowledge Article Publications (Apr 6 - Apr 13)

Forum|Forum|5 hours ago
April 13, 2026
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GloriaB
BeyondTrust Employee

The following articles were published last week.

New Knowledge Base Articles:
KB0022194 - How to create a registered app for Remote Support and Privileged Remote Access Vault
KB0022195 - Error: This account has expired when trying to log into the administrative interface
KB0022251 - Vault account fails to check in post-use, becomes unusable
KB0022254 - Upload Update option removed in Remote Support and Privileged Remote Access Cloud 25.1.1
KB0022265 - How many characters can the password value field contain in Vault?
KB0022266 - How many generic Vault accounts can be created?
KB0022271 - Which ports are required for the discovery and rotation of Vault accounts?
KB0022272 - Is it possible to exclude credentials from an Asset (Jump Item)?
KB0022283 - Can old sessions more than 90 days be restored for auditing?
KB0023427 - Can VNC tokens be used for injection?
KB0023431 - Not showing the managed account and managed system eventhough Password Safe vault discovery was successful
KB0023453 - Can Remote Support or Privileged Remote Access be configured to use port 80 instead of port 443 (https)
KB0023458 - Is iDRAC access supported for Remote Support and Privileged Remote Access physical appliances?
KB0023462 - Unable to elevate Windows 11 "Supplying credentials for elevation is unavailable because UAC on this endpoint is set to always prompt for credentials"

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