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Apprentice
May 22, 2025
Question

Unattend Mode - when locked or logged off

  • May 22, 2025
  • 3 replies
  • 387 views

When a Jump Client is deployed I thought there was a way to specify the system should be in “unattend” mode when it is locked or logged off.  In other words, if the computer is locked or logged off, the user would not have to accept the request for remote access...it would be granted automatically.  BUT, when the user is logged in, that user would have to accept the request or remote access would not be granted.

 

Unfortunately, I cannot find that setting.  Or maybe I am way off and it never existed… 

 

Thanks!

    3 replies

    Paulo144
    Veteran
    May 23, 2025

    @j3ff  I don’ believe there any feature like that, you either ask for the user to allow your acess or you go in without any prompt for the user.

     

    Pulitros
    j3ffAuthor
    Apprentice
    May 23, 2025

    I was over-thinking this and it was right there in front of me.  It is specified within the rep console in the customer session present and not present policy.  

    GloriaB
    BeyondTrust Employee
    BeyondTrust Employee
    May 26, 2025