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Apprentice
December 3, 2025

any limitation for copying file from local to remote by using shell jump

  • December 3, 2025
  • 5 replies
  • 304 views

I would to like to know the any limitation for copying file from  local to remote by using shell jump

after updating the PRA 25.2.3 users are unable to copy the file from local to remote by using shell jump but vise versa it is possible.

if file size is less than 32 kb its copying fine but it its bigger then its corrupted to 32kb

I am using  Copy paste only.

    5 replies

    Apprentice
    December 4, 2025

    Any solution for this

    Pulitros144
    Veteran
    December 4, 2025

    ​@Venkata Oduri Open a case in the Customer Support, this seems like a bug on the PRA, it would not be the first this happened with file transfer, there was a old problem on version 22 as well.

    PS
    Apprentice
    December 9, 2025

    ​@Venkata Oduri Open a case in the Customer Support, this seems like a bug on the PRA, it would not be the first this happened with file transfer, there was a old problem on version 22 as well.

    thank you for reply , I have raised on priority case with them unfortunately i haven’t received any solution 

    Apprentice
    December 16, 2025

    Same here.
    Added bonus, a bunch of SSH tunnel processes go into cpu loop on jumpoints.

    Ticket opened has yet to produce something meaningful.
    Is anybody out there (at support) ?

    Pulitros144
    Veteran
    December 16, 2025

    Same here.
    Added bonus, a bunch of SSH tunnel processes go into cpu loop on jumpoints.

    Ticket opened has yet to produce something meaningful.
    Is anybody out there (at support) ?

    This might be because of BYOT, when using tools outside the rep console native ones, that can cause more processing on the jumpoint and sometimes on the user desktop.

    PS