I'm looking to see if I'm correct in how to read the Active Client licenses.

When I look in our BTRS consol dasbhoard we see the amount of Client Agents purchased under: Total Active Jump Clients Allowed

Let's say this amount is 20000 licenses.

Now when I scroll down in this same page, I see a usage under: Remote Support Active Jump Client

Let's say this amount is 4500 licenses.

When I navigate to the BeyondTrust Representative Consol I see at the bottom: 18000 Jump clients Total / 4500 online / 13500 offline.

Would this mean I have only 2000 licenses left to use out of 20000, or do we have 15500 licenses left to use, ignoring how many installations we have, meaning for all we know, we can have 50000 Jump clients total installed, but we should never exceed 20000 online.