Hi,
I would have a question to anyone, who has experience with installing Jump Clients with a golden image.
The question would be, will the installers be still valid after each PRA upgrade? Is there any best practice or guide how this should be done properly?
Many thanks for any answer.
Best answer by PhillC
Hello
These days, if you install a Jump Client using an older installer, then the Jump Client will install then immediately attempt an auto-update to the latest version. So long as this works, you’ll have a working installed Jump Client.
Hello
Every Jump Client requires it’s own connection to the appliance and to collect its own information, which they create when they first come check-in. If you now copy this image / Jump Client, you may end up with a very confused entry in the Rep Console, with multiple machines all attempting to connect in with the same details.
We have a KB article about this topic here: https://beyondtrustcorp.service-now.com/csm?id=kb_article_view&sysparm_article=KB0017470
Hello
Thank you for the answer and the KB article. Yes, we don’t copy a deployed Jump Client, only the installer file.
I maybe have a wrong knowledge, so what we have done in the past is that after every PRA update we created fresh Jump Client installers, because we had the information that it will not work with later version. Is that information wrong? If a Jump Client installer has been created on a previous version of PRA, will it still be able to work with a new version?
Hello
These days, if you install a Jump Client using an older installer, then the Jump Client will install then immediately attempt an auto-update to the latest version. So long as this works, you’ll have a working installed Jump Client.
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