Deploy Jump Clients within a golden image

Question

Hi,I would have a question to anyone, who has experience with installing Jump Clients with a golden image.The question would be, will the installers be still valid after each PRA upgrade? Is there any best practice or guide how this should be done properly?Many thanks for any answer.

PhillC · Accepted Answer

Hello ​@TZoltan- in our newer versions SRA, you can expect a Jump Client installer to work for one or two upgrades. However, it is always best practise to keep your Jump Client installers as up to date as possible as the installers themselves also expire after a time.These days, if you install a Jump Client using an older installer, then the Jump Client will install then immediately attempt an auto-update to the latest version. So long as this works, you’ll have a working installed Jump Client.

PhillC · Answer

Hello ​@TZoltan- as a general rule, Jump Clients should not be directly installed on to the Golden image itself. The Jump Client installer should either be placed in a directory to be auto-installed on first log in, or be pushed out as part of a Software Deployment set up.Every Jump Client requires it’s own connection to the appliance and to collect its own information, which they create when they first come check-in. If you now copy this image / Jump Client, you may end up with a very confused entry in the Rep Console, with multiple machines all attempting to connect in with the same details.We have a KB article about this topic here:https://beyondtrustcorp.service-now.com/csm?id=kb_article_view&sysparm_article=KB0017470

Deploy Jump Clients within a golden image

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