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Desktop console bricked after version upgrade

  • May 7, 2026
  • 0 replies
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Ran into an issue while upgrading to 25.3.3 (and 26.1.1 + Base 8.2) this week, maybe I’m incorrect in my assertion but I’ve updated our appliance several times since going live, and haven’t had this issue before.

After updating to 25.3.3 all of our Desktop clients stopped working, we use SAML auth, and the SAML itself works fine, we see successful logins, but when the login is complete, the desktop console doesn’t do anything, it remains in its default state, waiting for you to press login, and the cycle repeats.

I tested this both on going from 25.3.2 to 25.3.3 and 26.1.1, with desktop consoles both on 25.3.2 and 25.3.3, same thing on both.

Again, I’ve updated the appliance several times, without the need to manually re-install the desktop console.

SAML login to the /login page and /console page in web works fine.