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How to Import using jump shortcuts for Network Tunnel, we do not have any template for that.

  • March 13, 2025
  • 3 replies
  • 84 views

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How to Import using jump shortcuts for Network Tunnel, we do not have any template for that.

3 replies

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  • BeyondTrust Employee
  • 169 replies
  • March 14, 2025

Hello ​@naidu_jsts - I have just checked my own instance of PRA here, and I see I have a ‘Protocol Tunnel Jump’ template under the Mass Import Wizard. In this template is a field called ‘Tunnel Type’ and the options for this are as follows: ‘The type of tunnel which is one of IP, TCP, MSSQL or K8S.’

Can I ask what options are you missing there?


  • Apprentice
  • 1 reply
  • March 14, 2025

We are missing Network Tunnel option.


  • BeyondTrust Employee
  • 31 replies
  • March 14, 2025

Do you have the option to create a network tunnel in the Access Console?  If not, you’ll need to open a support case and have this option turned on in your software build, it is off by default.

Be sure to provide your sitename in the case.

 

Hope this helps.

Todd