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Trailblazer
March 13, 2025
Question

How to Import using jump shortcuts for Network Tunnel, we do not have any template for that.

How to Import using jump shortcuts for Network Tunnel, we do not have any template for that.

3 replies

BeyondTrust Employee
March 14, 2025

Hello ​@naidu_jsts - I have just checked my own instance of PRA here, and I see I have a ‘Protocol Tunnel Jump’ template under the Mass Import Wizard. In this template is a field called ‘Tunnel Type’ and the options for this are as follows: ‘The type of tunnel which is one of IP, TCP, MSSQL or K8S.’

Can I ask what options are you missing there?

Apprentice
March 14, 2025

We are missing Network Tunnel option.

BeyondTrust Employee
March 14, 2025

Do you have the option to create a network tunnel in the Access Console?  If not, you’ll need to open a support case and have this option turned on in your software build, it is off by default.

Be sure to provide your sitename in the case.

 

Hope this helps.

Todd