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Hi team,

I’ve deployed a Jump Client installer with the "Maximum Offline Minutes Before Deletion" parameter set to zero, specifically to prevent the clients from being removed due to offline status. However, I’m seeing three systems currently marked as "Pending Removal" in the console.

These systems have been offline since deployment, and I haven’t manually marked them for deletion. Could this be related to appliance updates, license limits, or some backend policy?

Is there a way to cancel the pending removal status without reinstalling the Jump Client?

Thanks in advance for your support! 

I always recommend contacting support to have them validate the exact cause for your environment 😊