Just trying to see what is your current data retention period for Session Recordings. I understand this depends on various factors - compliance requirements, deployment size/usage , cost-benefit, Org maturity level etc. But posting this to get a sense of how other users are managing it . We have around 60-90 days live on appliance, plus another 90 days on a network share. As the usage increases the session recordings data is growing exponentially. But at the same time investigations may require some historical data as well.
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The session logs are retained on the appliance for a period of up to 90 days. To maintain historical data user can download session recordings from the /login interface during 90 days period or download in bulk through the BeyondTrust Integration client.
Sure, thank you. We have integration client downloading the data once per day. Based on the session duration and count , we see appliance holding anywhere between 60-90 days of recordings. I am trying to understand how other users are handling it - typical log retention period for session recordings & live vs archival
Adding to this point - Where can we see the retention period of session logs? I see Data Retention tab under configurations. Under it, which is the correct field for session logs? Please suggest
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Please confirm you are using the fully assigned DNS Hostname to access this page? Example: https://pra.example.com/login and not the IP or locally assigned DNS name?
If you are using the full DNS Hostname, and still having issues accessing /login, then you will need to log a Support Case as something appears to be broken with your appliance.
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