Create more than one Integration with Service now ITSM tool, if a customer has different entities and has different ITSM tools like Servicenow and Fresh Desk.
Question
more than one Integration of ServiceNow ITSM with Remote Support
Hi, I believe this might be possible but would require two spearate outbound events to be configured, one per ITSM. Would also require separate API accounts, one per. Not to mention multiple firewall edits are needed.
Hope this helps.
Todd
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