Skip to main content

Create more than one Integration with Service now ITSM tool, if a customer has different entities and has different ITSM tools like Servicenow and Fresh Desk. 

Hi, I believe this might be possible but would require two spearate outbound events to be configured, one per ITSM.  Would also require separate API accounts, one per.  Not to mention multiple firewall edits are needed.

 

Hope this helps.

Todd

Reply


Badge Earners

  • BCA: Endpoint Privilege Management - Windows
    30-B-Lohas earned the badge BCA: Endpoint Privilege Management - Windows
  • BCA: Password Safe
    nsingh_getronicshas earned the badge BCA: Password Safe
  • BCSE: Password Safe
    miturbehas earned the badge BCSE: Password Safe
  • BCIE: Endpoint Privilege Management - Windows
    miturbehas earned the badge BCIE: Endpoint Privilege Management - Windows
  • BCIE: Privileged Remote Access
    miturbehas earned the badge BCIE: Privileged Remote Access
Show all badges
Terms & ConditionsCookie settings