Hi All,
I have got the PWS to PRA connection working, I can see my managed test account in PRA but when I try and use the cred store to connect, I get the following error. (Could not find a schedule to use with this release request)
I have followed the guide (BeyondInsight / Password Safe - Unable to pull Password Safe Credential via ECM. Error: "Could not find a schedule to use with release request".)
Any ideas where I can start to look? log? or have I missed something simple?
Hello
After looking at the KB you posted I notice the KB does not get you to check the “Release Duration (Minutes)” set in the ECM integration is set to a value that is less than the Maximum Release Duration set on the Managed Account you are trying to use. If you are using the built-in integration set in Password Safe.
Login to Password Safe | Configuration and in the Secure Remote Access section click “Connect to Secure Remote Access”
If using the standalone external ECM start “BeyondTrust-ECMConfigurator.exe” on your ECM server. Click the settings Gear to the right of the Password Safe plugin.
Verify the Release Duration specified in the integration is set to a value less than on the managed account you are trying to use in PRA.
Let me know if this helps.
Regards,
John
Hi All,
Thanks for the info. I rebuilt my whole build using the more modern connector and it is now working
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