PRA requires a user to login a first time in order to be available in PRA for example to assign vault accounts.
Unfortunately this is causing problems with new employees which are onboarded into PRA.Unless they have never logged in, administrators cannot assign personal vault accounts. If the user logs in, and does not see his/her vault account, they create tickets. This is a very large customer and it is difficult to orchestrate / communicate such a process and they would like to automatically provision new users (from AD).
How do other customers provision users up-front and define vault accounts, etc. and not depend on a user’s first login?
