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PRA - Multiple Jump Clients on same machine

  • November 6, 2025
  • 1 reply
  • 59 views

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Hello we are on PRA 24.3.4. I see that now we cannot install multiple jump clients on same machine. We have a use case where users have multiple computers (laptop\workstations) and use PRA to connect to those. For provisioning, we had made the Personal jump client option available per user and they were instructed to download client under their PRA login and install on their machine. Same machine has second instance of client which is pushed via SCCM. This is for IT support use case. Now that the multiple installations are not working , we need to find a way to copy existing jump client when a new user requests this type of access. We already have large number of computers and groups which are handled by API , trying to figure out a way to copy existing client when new users gets access to personal Jump item. Anyone else faced similar challenge any suggestions

1 reply

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  • Guru
  • November 7, 2025

That is correct, you can only have one Jumpclient installed, but you can configure that same jumpclient to be a member of multiple JumpGroups. You have to configure that through the Console though.

I have not done much with the API on PRA, but I would think it is possible to configure through the API.

Jens