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The following articles were published last week.































New Knowledge Base Articles:
KB0022237 - After upgrading to 25.1.1, cannot send emails after upgrade. Error - Test email failed. SMTP authentication error [535]
KB0022243 - Privileged Remote Access report types and how to create them
KB0022246 - Missing Login Prompt on Headless Linux System with Jump Client
KB0022250 - Canned scripts option missing for macOS remote sessions
KB0022251 - Vault account fails to check in post-use, becomes unusable
KB0022254 - Upload Update option removed in Remote Support and Privileged Remote Access Cloud 25.1.1
KB0022255 - Issue opening sra-pin.exe - The application could not be started 0x0000364
KB0022262 - File transfer not working for macOS remote session
KB0022264 - How to turn PID logging on and off for RS and PRA on Mac or Linux systems
KB0022265 - How many characters can the password value field contain in Vault?
KB0022266 - How many generic Vault accounts can be created?
KB0022267 - Is a Jump Client or Jumpoint required to use the Vault feature?
KB0022268 - Where are accounts stored within Vault?
KB0022269 - Why do some Vault accounts have a view password history option while others do not?
KB0022271 - Which ports are required for the discovery and rotation of Vault accounts?
KB0022272 - Is it possible to exclude credentials from a Jump Item?
KB0022273 - How do Vault rotations work for Active Directory accounts?
KB0022274 - Cannot jump to certain computers. Location for endpoints leverages a Jumpoint Proxy. Error - The operation timed out
KB0022276 - How to turn PID logging on and off for RS and PRA on Windows
KB0022283 - Can old sessions more than 90 days be restored for auditing?
KB0022289 - Can a distribution list be used for approvers?
KB0022292 - How to add or modify a tag for a Jump Item
KB0022294 - What are the Appliance FQDN requirements?
KB0022301 - Integration Client does not work and retrieved no data
KB0022319 - Can future Jump or Rep installer versions be downloaded before the appliance build is updated?
KB0022320 - Can automated session reports be created?
KB0022324 - Where is the API configuration found?
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