Weekly KB Publications

Privileged Remote Access - Knowledge Article Publications (Mar 31 - Apr 7)

Forum|Forum|7 months ago
April 7, 2025
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GloriaB
BeyondTrust Employee
72 replies

The following articles were published last week.

New Knowledge Base Articles:
KB0021294 - How to integrate BeyondTrust Remote Support/Privileged Remote Access with Google for SAML Authentication
KB0022037 - Web Jump no longer working with new VMWare versions when using "Enhanced Authentication Plugin" (EAP)
KB0022108 - Privileged Remote Access and Remote Support 25.1 operating system certification matrix
KB0022140 - Error when accessing security tab after software upgrade - An unexpected error occurred
KB0022141 - Web jump error: failed with exit code 2
KB0022143 - Version 24.3.2 fails when installing on some Ubuntu distributions. Error GLIBCXX_3.4.30' not found
KB0022157 - Error approving access for others. The approver key is invalid
KB0022161 - Authenticate the current url icon is greyed out when Web Jump is launched
KB0022168 - File transfer completes with errors but fails to copy to folder
KB0022169 - Jump Clients go offline when machine is in sleep mode. Error - The drive cannot find the sector requested
KB0022170 - Untrusted certificate warnings when using an RDP jump item
KB0022182 - How to perform an on-premise to on-premise SRA migration
KB0022183 - Is it possible to remove reports from Remote Support or Privileged Remote Access?

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