Weekly KB Publications

Privileged Remote Access - Knowledge Article Publications (Oct 13 - Oct 20)

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October 20, 2025
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GloriaB
BeyondTrust Employee

The following articles were published last week.

New Knowledge Base Articles:
KB0021693 - Jump Client screen share graphic issue (artifacting) when no monitor is connected to the machine (headless) - Not refreshing screen
KB0021780 - SEC_ERROR_EXPIRED_CERTIFICATE error when accessing appliance through Firefox browser
KB0021808 - Vault interface not pulling in Password Safe connected credentials through ECM integration when executing SQL Tunnel in Privileged Remote Access
KB0022133 - Unable to create new Jump Client. Error - The total number of deployable Jump Clients for this site has been reached
KB0022784 - Privileged Remote Access and Remote Support 25.2 operating system certification matrix
KB0022958 - Multiple warnings appear during Jump Client installation on Linux machines "Failed to start transient service unit"
KB0022961 - PRA Password Safe connection error "Error validating connection information" "Failed to authenticate due to one or more authentication rules"
KB0022964 - Certain features are not working during session when using BeyondTrust Support app on Android
KB0022966 - Annotations greyed out in Jump Client sessions
KB0022967 - What users does the "Account Never Expires" setting apply to in RS or PRA?

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