Remoteshell failed (error code-2rs) in PRA console

Forum|Forum|1 year ago
February 28, 2025
4 replies
428 views

For one of the end user is not able to access Linux machine and getting below error, tried uninstalled & Installed Desktop access but getting same error however it is working in Web console able to access the server.

Could someone please assist to fix the issue?

PRA

Paulo144

Veteran

@Purushotham i am almost sure the problem is within he own console(cmd/powershell), but i would open a case within the customer support to make sure, if works on the Web console, its not a problem with PRA connecting on the remote server.

Pulitros

R

rrueschjj

Rising Star

I have a user getting the same. they are able to PuTTY to the server, but when using access console they get 2rs error. Any ideas?

A

Anjali

Apprentice

Can anyone help on the solution for shell failed error 2rs. one of the user getting same error.

J

javeedali0102

Apprentice