Hi all,

we upgraded our PRA cloud instance from 24.3.x to 25.1.2 one week ago.

After the activity we are facing some issues in connecting to our resources using network tunnel jumps. No modification of configuration of firewalls, network, jumpoint and jump items.

Starting a debug activity, errors that occurring are the following:

IPT:ERROR>Exception enumerating filter rules while getting IP address for name server pointers. failed to convert IP address string

Exception - failed building the DNS PTR list

Do we need to create lookup zones and PTR record for every target that we need to reach through network tunnel jumps?

No issues before the upgrade.

Thanks in advance,

Massimo