Hi
We have proxy enabled for external applications in jump point, the web jump is not working when proxy set manually in the system or when PAC is used. Any way to get this working? or is it a bug? is it in road map?
Question
web jump session not working when proxy in use
Can you confirm your installed PRA version?
https://beyondtrustcorp.service-now.com/kb_view.do?sysparm_article=KB0022438
Todd
Can you confirm your installed PRA version?
https://beyondtrustcorp.service-now.com/kb_view.do?sysparm_article=KB0022438
Todd
24.1.3 , also it doesn't give the error mentioned in the KB, it navigates to the url but page is not showing.
Can you confirm your installed PRA version?
https://beyondtrustcorp.service-now.com/kb_view.do?sysparm_article=KB0022438
Todd
24.1.3 , also it doesn't give the error mentioned in the KB, it navigates to the url but page is not showing.
support mentioned its not working because via web jump browser, the request is not being sent via the proxy mentioned in the jump point..
My recommendation is to open a support case since this appears to be break/fix or intended behavior.
Todd
My recommendation is to open a support case since this appears to be break/fix or intended behavior.
Todd
yes had opened..they mentioned to have jumpoint without proxy ..but thats not a practical and secure solution
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