Skip to main content

Hi

 

We have proxy enabled for external applications in jump point, the web jump is not working when proxy set manually in the system or when PAC is used. Any way to get this working? or is it a bug? is it in road map?

Can you confirm your installed PRA version?

 

https://beyondtrustcorp.service-now.com/kb_view.do?sysparm_article=KB0022438

 

Todd


Can you confirm your installed PRA version?

 

https://beyondtrustcorp.service-now.com/kb_view.do?sysparm_article=KB0022438

 

Todd

24.1.3 , also it doesn't give the error mentioned in the KB, it navigates to the url but page is not showing. 

 


Can you confirm your installed PRA version?

 

https://beyondtrustcorp.service-now.com/kb_view.do?sysparm_article=KB0022438

 

Todd

24.1.3 , also it doesn't give the error mentioned in the KB, it navigates to the url but page is not showing. 

 

support mentioned its not working because via web jump browser, the request is not being sent via the proxy mentioned in the jump point..


My recommendation is to open a support case since this appears to be break/fix or intended behavior.

Todd

 


My recommendation is to open a support case since this appears to be break/fix or intended behavior.

Todd

 

yes had opened..they mentioned to have jumpoint without proxy ..but thats not a practical and secure solution