Hi all,
In case it helps others who faced (or will face) the same issue in the future:
We have deployed a Jumpoint on one of our premises and created a Web Jump Shortcut to a web server.
The session opens fine, and you can reach the login prompt also just fine; however, the issue occurs after you sign in (succesfully) -- the web page just becomes blank with no further indication other than a long login callback URL on top.
Checking on the SRA web logs, we observed the following log:
20260121 18:12:26 85 sra-web.exe 7456:cef_ui(00000500) WEB:DBG1>cef console: Error during sign-in redirect callback. See also log-file or network traffic in browser for server side errors. Error: exp is in the past:1768982203@http://XXX/XXX/login-callback/login-callback.js:27
Issue was fixed after correcting the time on the server that hosts the Jumpoint (for some reason, it was about 2 hours late).
Guess this can also occur with Jumpoints that must connect to web resources on another geographical region with a different time zone, but cannot confirm at this point.
