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Question

Missing Asset Gateway tab

  • June 26, 2026
  • 6 replies
  • 80 views

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We are installing a new PRA , onpremise installation and on Asser Management menu , we are missing gateway tab.

6 replies

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Make sure to use an account that is allowed to manage and deploy gateways


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  • Author
  • Apprentice
  • July 2, 2026

Make sure to use an account that is allowed to manage and deploy gateways

 

we have created different accounts all with management of gateway activated. It is just not there.

 

The strange thing with the same permission of our internal NFR, asset gateway is there.

 

Both systems are running the same version and both systems are onpremise. 


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Same here, the whole tab is missing. Call is active @ beyondtrust


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Just to validate functionality, check by creating a local user and apply just the gateway access under general permissions. Ensure no GPO applies let us know if it’s a flaw.

My thought is GPO is changing ​@Koem1977 your permissions somewhere.

My NFR is 26.1.1 and working flawless.

KR Jens


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  • Author
  • Apprentice
  • July 7, 2026

just in case it helps the installation is on hyper-V for the appliance.

@Allard Meerman  is it a hyper-v installation?

 

Same settings on different systems work , the only thing that it is different is that this appliance is within Hyper-V.


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  • Author
  • Apprentice
  • July 10, 2026

Just an update, we are waiting a custom built from Beyondtrust support.